SMS banking is a type of mobile banking, a technology-enabled service offering from banks to its customers, permitting them to operate selected banking services over their mobile phones using SMS messaging.SMS banking services are operated using both push and pull messages. Push messages are those that the bank chooses to send out to a customer's mobile phone, without the customer initiating a request for the information. Typically push messages could be either Mobile marketing messages or messages alerting an event which happens in the customer's bank account, such as a large withdrawal of funds from the ATM or a large payment using the customer's credit card, etc. (see section below on Typical Push and Pull messages).
Typical push and pull services offered under SMS banking :
1. Reporting of salary and other credits to the bank account.
2. Periodic account balance reporting (say at the end of month).
3. Successful or un-successful execution of a standing order.
4. Successful payment of a cheque issued on the account.
All these aim to provide convenient, efficient, and high quality banking experience to the customers, comparable to world class standards.